> [!bot-text] AI-generated > This text was drafted by [[Jake]] and has been reviewed. > [!info] Source > [Informing and Persuading](https://jarango.com/2019/05/03/informing-and-persuading/) > by [[Jorge Arango]] > Related: [[information architecture|IA]], [[iaclass]] ## Summary Digital designers shape how people understand and interact with information, often making ethical decisions about what and how to present it. There is a difference between informing, which aims to enhance understanding, and persuading, which seeks to influence behavior for specific outcomes. Balancing these goals can be challenging, especially when ethical considerations arise about the true value of the information being presented. *(Summarized by Ghostreader)* ## Significance > [!bot-text] > Draws the ethical line between informing and persuading — a distinction every designer of information environments eventually has to confront. ## Claims & insights Claims that cite this summary (claims link here via `source`): ![[Summary - Informing and Persuading (Publish - Claims)]] ## Related summaries Summaries that point at the same concepts: ![[Summary - Informing and Persuading (Publish - Related)]]